Hotel Fero Express Pokoje Klimatyzowane Ac Krakow, Krakow

I was pleasantly surprised by this hotel. The rooms were comfortable and clean, and the staff was very nice and helpful. However, the fact that my credit card was charged upon arrival without prior notice was a bit unsettling. The location, though not central, is convenient for those needing quick access to the airport.

My stay at the hotel was a mixed experience. The rooms were clean and functional, but I got a twin instead of a double as requested. The hotel grounds didn't look very nice and clean, possibly due to a wedding party being prepared that morning. The service was lacking as staff seemed unable to control a disruptive group of students, making the stay less enjoyable.

My stay at the hotel had its highs and lows. The rooms lacked water for the entire duration but were equipped with all necessary facilities, although I wished for a tea and coffee setup. The hotel was bustling with preparations for a wedding party during my visit.

My stay at the hotel was a mix of highs and lows. The rooms were not as expected, lacking water and with a persistent bad smell in the bathroom, though the hotel had already charged my Credit Card. The service was friendly with no apologies for inconveniences. The location was convenient but not ideal due to being near a motorway, and the dining experience left much to be desired with set breakfast timings and food quality issues.

My stay at the hotel had its ups and downs. The rooms were small but clean, lacking soundproofing, and missing tea and coffee making facilities, yet they had all the necessary amenities. The service was kind and resourceful, even if they wouldn't leave the reception area to warn guests. The location, while not far from the city center and the metro, was about a 20-minute drive away and somewhat confusing to navigate. The dining options were basic but offered a variety of choices. Overall, the experience was mixed but acceptable for the price.